FAQ

Frequently Asked Questions

How do I place an order?

Browse our shop, add items to your cart and proceed to checkout. You can order as a guest or create an account.

What payment methods do you accept?

Cash on Delivery, bKash, Nagad, Rocket and card payments via SSLCommerz.

How long does delivery take?

1–2 days inside Dhaka, 3–7 days for other districts.

Can I return an item?

Yes — unused items can be returned within 7 days. See our Return Policy.

Do you deliver outside Bangladesh?

Currently we deliver only within Bangladesh.

Is my payment secure?

Yes. Wallet payments are verified via gateway APIs and we never store card or PIN data.